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All four Division of Motor Vehicles (DMV) facilities will be undergoing major interior construction as the DMV enhances the physical security of its facilities and upgrades the document issuance process, the Delaware Department of Transportation said Tuesday, Jan. 26.
These new enhancements are required by federal law and are being funded by a grant from the U.S. Department of Homeland Security.
Construction is expected to last approximately 45 days.
The upgrades will allow for driver license and identification documents to be issued more securely, DMV Director Jennifer Cohan said.
“Services will become more efficient and the DMV will be sporting a newer, modern look, and customers will be afforded a sense of privacy with individualized consultations at each remodeled station,” Cohan said. “The new process will be more streamlined and will reduce the time and inconvenience of customers having to stand in unnecessary lines to complete a licensing or identification transaction.”
The renovations of the facilities and upgrades to the issuance system will result in:
- Integration of the DMV’s systems and databases to create a seamless driver license/identification card (DL/ID) issuance process
- Photographs will be taken at the beginning of the issuance process to eliminate attempts to obtain fraudulent identity
- Conducting facial recognition checks in real time before a driver license/identification card is issued to ensure customers’ identities are protected
- The ability to offer federally compliant driver licenses/identification cards to our customers which will enable them to board commercial airliners, enter federal facilities, and conduct certain federal business
- Increased privacy for customers while handling sensitive information exchange
- The physical security of the printing and distribution of the driver license and identification documents as well as all of the related consumables
During the construction process, customers may experience inconveniences, and it is recommended that all non-essential licensing and registration business be conducted prior to or after construction. Driver license renewals can be processed up to 60 days prior to their expiration date, and vehicle renewals can be processed up to 90 days prior to expiration.
Vehicle inspection processes will not be affected by the construction and drive-through renewal services will continue to provide expedited services.
The renovations will include demolition, carpentry, drywall, casework, painting, and flooring. Some service interruptions will be possible and may vary by facility.
"While focusing on improving our processes, we will try to minimize the inconvenience customers will experience during construction," Cohan said.
All four Division of Motor Vehicles (DMV) facilities will be undergoing major interior construction as the DMV enhances the physical security of its facilities and upgrades the document issuance process, the Delaware Department of Transportation said Tuesday, Jan. 26.
These new enhancements are required by federal law and are being funded by a grant from the U.S. Department of Homeland Security.
Construction is expected to last approximately 45 days.
The upgrades will allow for driver license and identification documents to be issued more securely, DMV Director Jennifer Cohan said.
“Services will become more efficient and the DMV will be sporting a newer, modern look, and customers will be afforded a sense of privacy with individualized consultations at each remodeled station,” Cohan said. “The new process will be more streamlined and will reduce the time and inconvenience of customers having to stand in unnecessary lines to complete a licensing or identification transaction.”
The renovations of the facilities and upgrades to the issuance system will result in:
- Integration of the DMV’s systems and databases to create a seamless driver license/identification card (DL/ID) issuance process
- Photographs will be taken at the beginning of the issuance process to eliminate attempts to obtain fraudulent identity
- Conducting facial recognition checks in real time before a driver license/identification card is issued to ensure customers’ identities are protected
- The ability to offer federally compliant driver licenses/identification cards to our customers which will enable them to board commercial airliners, enter federal facilities, and conduct certain federal business
- Increased privacy for customers while handling sensitive information exchange
- The physical security of the printing and distribution of the driver license and identification documents as well as all of the related consumables
During the construction process, customers may experience inconveniences, and it is recommended that all non-essential licensing and registration business be conducted prior to or after construction. Driver license renewals can be processed up to 60 days prior to their expiration date, and vehicle renewals can be processed up to 90 days prior to expiration.
Vehicle inspection processes will not be affected by the construction and drive-through renewal services will continue to provide expedited services.
The renovations will include demolition, carpentry, drywall, casework, painting, and flooring. Some service interruptions will be possible and may vary by facility.
"While focusing on improving our processes, we will try to minimize the inconvenience customers will experience during construction," Cohan said.
