Beebe Healthcare recognized Health Sciences Librarian Jean Winstead as its November LOVE — Living Our Values Everyday — Letter Award recipient.
Winstead was recognized for going above and beyond for a long-stay patient who had dementia. After his care team learned that he had previously been an antiques dealer with a specialty in Chinese and Japanese pottery, Director of Case Management Ellen Tolbert reached out to Winstead to see if she could find any books on antique pottery.
“Jean had an even better idea,” said Tolbert, who wrote Winstead’s LOVE Letter. “She researched color pictures of his favorite pottery, included a narrative on each piece, and laminated them. The patient loved the pictures and spent meaningful time talking to the staff about each piece.”
Beebe Healthcare’s LOVE Letter Recognition Program was established in 2015 and gives team members the opportunity to be recognized by their peers and supervisors for their service. The program is similar to an employee of the month program. Team members are encouraged to send LOVE notes to other team members during the course of the month. A committee evaluates the LOVE notes and selects one to receive the monthly LOVE Letter. Winners are announced in a ceremony in which the committee visits the winner in his or her department and presents the award.
Employees selected for the award receive parking space in the parking garage for one month, a $100 gift card donated by Fred and Lyndie Hertrich, 100 points toward Beebe LOVE Notes merchandise, the 100th anniversary history book “Two Men With a Dream: The Story of Beebe Healthcare,” a letter of congratulations and personal visit from members of the executive team, their photo added to the LOVE Letter wall plaque and a letter to team member’s director and department recognition
For information, visit beebehealthcare.org or call 644-2900.